Works alongside what you already have. Learns your properties. Escalates what matters. Costs less than the alternatives.
We handle setup. You share a link with your guests. GX Flow learns your properties from there.
WiFi, check-in/out, house rules, parking, emergency contact, the essentials your guests ask about most. That's enough to go live.
~30 minutes of your timeWe set up GX Flow for your properties, personalized with your local area, your house rules, your recommendations. Each property gets its own page and QR code. Deeper details get added over time as the system learns.
Ready in ~1 weekGuests open a link or scan a QR code and instantly access property info, local tips, and help. Simple questions get answered immediately. Maintenance issues get routed to real people, your team, your vendors, right away. Guests can always contact you directly. This just means they don't have to for every little thing.
Nothing to install or configureThis works alongside what you already have. Your guest book, your OTA messaging, your personal touch, all stay exactly as they are. GX Flow adds an intelligent layer on top: instant answers to routine questions, local knowledge your guests actually use, and an ops layer that routes real issues to real people. It gets smarter with every interaction, and it costs less than the alternatives.
Put the link or QR code anywhere your guests will see it. That's it.
Add the link to your Airbnb, VRBO, or direct booking message
Print a card for the front door, fridge, or welcome binder
Include the link in your check-in instructions
Embed a chat widget on your property management site
No PMS integration required. This works alongside whatever system you already use, Guesty, Hostaway, OwnerRez, Streamline, or just a spreadsheet. Your guests access it directly. Your tools stay exactly as they are.
This isn't a chatbot wall. It's the fastest path to getting a real person on it.
"The heat isn't working. It's freezing in here."
"We're on it. I've flagged this as urgent and notified the property team and your HVAC service. In the meantime, there are extra blankets in the hallway closet. Someone will be in touch shortly."
Instant notification with the issue, property, and guest details. You're in the loop, but you don't have to be the first responder.
The vendor receives the property address, the issue, and, as your knowledge base builds, the furnace make, model, and service history. They show up prepared. Faster fix, lower cost.
The guest got acknowledged in seconds. A real person is on it in minutes. That's better service than a phone call they'd have to make, and better than most guests expect from any rental.
Ask a simple question or report a maintenance issue. Notice: routine questions get instant answers. Real problems get escalated to real people.
GX Flow · Available 24/7
Better guest experience up front. Streamlined operations behind it. You stay in control, with less on your plate.
Guests who get instant, helpful answers leave better reviews. They feel taken care of. That translates directly to higher ratings, more bookings, and a stronger reputation, the things that actually grow your business.
Maintenance problems don't sit in a chatbot. They escalate immediately to you and your vendors. The guest is acknowledged in seconds, and a real person is on it in minutes. That's faster than most phone calls.
Your HVAC company, plumber, electrician, cleaning crew, they receive dispatches with the property address, the issue, and the equipment details. No phone tag. No middleman. Faster resolution, lower cost.
Guests can always reach you directly, nothing changes about that. This handles the routine so you can focus on the high-touch moments that actually matter. You deliver more, not less.
Every service call adds detail, the boiler model, the HVAC unit, which plumber to call for what. Your knowledge base deepens over time, which means faster vendor dispatch and cheaper maintenance visits. No hours of data entry upfront.
Cover more properties without hiring more people, because you can't find them anyway. The routine questions (60-90% of guest messages) get handled instantly, freeing you up to focus on guest experience and growing your portfolio.
This is a guest experience upgrade that also happens to save you money and free up your time.
Better guest experience, better reviews, more bookings, stronger reputation. And it streamlines everything behind the scenes so you can focus on delivering the high-quality, personal service that sets you apart.
Guest books, OTA auto-responders, self-serve bots. They all do something. Here's what GX Flow does differently.
| Guest Book / DIY Bot / OTA Tools | GX Flow | |
|---|---|---|
| Setup | You configure it yourself | Done-for-you, live in ~1 week |
| Guest access | Inside OTA inbox or a binder on the counter | Link, QR code, or widget, works anywhere |
| Local knowledge | Generic or whatever you type in | Cape Cod restaurants, beaches, events built in |
| Maintenance & escalation | Not included, guest calls you | AI triage + vendor dispatch + owner alerts |
| Learns over time | No, static content | Yes, gets smarter with every interaction |
| PMS required | Often yes (Guesty, Hostaway, etc.) | No, works with or without a PMS |
| Cost | $7-16/property/mo + your time to set up | From $97/mo, fully managed |
GX Flow isn't replacing what you do. It's an upgrade to the tools you're already using, with an ops layer those tools don't offer.
Try it yourself ↑Done-for-you setup. We build it, you share a link. That's it.
All plans include done-for-you setup. No tech skills required. Cancel anytime.